Thank you for contacting us, please send us your message. We will respond as soon as possible.
Service is door-to-door.
The order must be made 72 hours before arrival/departure the latest, we can only guarantee a transfer in this case.
Trips in the city of Budapest have an extra fee depending on which district you would like to travel to/from.
1 suitcase of max. 25 kg and 1 hand luggage/person is included in the transfer fee. In case you have more suitcases, you need to pay extra 2000 HUF per suitcase.
Trips on 25-26th and 31st December, and 1st of January have an extra fee of 2500 HUF/passenger/route.
The transfer company can only provide a VIP transfer service for flights departing between 10pm and 5:30am, or landing between 0:40am and 7:00am, at a corresponding price.
Please send the following information via e-mail to troubleshooter@edu.unideb.hu (all fields are mandatory)
Define the direction (to Airport or to Debrecen)
Name(s) of passenger(s)
Number of passengers
E-mail address(es)
Cell phone number(s) in international format
Place of picking up
Date of arrival or departure
Time of arrival or departure
Flight number
Address where you need to be taken
Number and weight of bags
Please note that airport pickup requests are processed during weekdays in business hours (8:00-16:00 CET) and we cannot process incomplete requests. After your oder is confirmed, you will get a notification mail with an order number.
One day before arrival or departure until 19:00 CET, you will get an e-mail and text message directly from the transfer company, El-Szállít. The message will contain exact time of picking up, details of the car and also the place of picking up. Please make sure to check your spam and junk folders for their e-mail.
It is important to follow the instructions sent to you by the transfer company. The cars will wait in the terminal parking lot, on the arrival side at the time sent to you via e-mail.
In case you cannot be on the designated place at the given time (because of lost bags, etc.) please contact the transfer company as soon as possible:
+36 30 649 49 99
Now you know the basics what you need when coming to UD!
If you have some more questions, please feel free to contact us: